Public Information Resources
Financial Highlights
Annual Shareholder Report
Document shows the unbelievable growth in revenues and profits from 1996 - 2000. Revenues grow almost tenfold from 13.3 billion in 1996 to 100.7 billion in 2000. Profits (net income) triples over the same period.
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Artifact represents the potential for technical communicators to intentionally engage in mistranslation of technical language to serve unethical organization or personal goals.
Outdistance The Competition
Annual Shareholder Report
First Paragraph serves as an example of selective omittance and mistranslation. The excerpt "highest level ever of total contract value. Our newest business, broadband services, significantly accelerated transaction activity ", while adopting informal speech patterns and tone for an external audience utilizes technical terms such as "total contract value" and "accelerated transaction activity" to mislead the readers.
Announcement Addressing Questions and Concerns